PRIVACY POLICY

CINGLISH (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website (www.cinglish.co.uk) and register for our courses.

By using our website and registering for our courses, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information that you provide to us when you register for a course. The information we collect may include:

• Name
• Email address
• Phone number
• Course preferences (e.g., the course you are enrolling in)
• Payment details (collected at a later stage after course completion)

We do not collect or store any information about you unless you voluntarily provide it through the course registration process.

Automatically Collected Information:

When you visit our website, certain information is automatically collected, including:

• IP address
• Browser type and version
• Time zone setting
• Operating system and platform

This information is collected for website analytics purposes and to improve your user experience.

2. How We Use Your Information

We use the personal information you provide to:

• Process your course registration
• Communicate with you regarding your course and related updates
• Handle any payments after the course completion
• Provide customer support
• Improve our website and service offerings

We will not use your personal data for any other purposes without your explicit consent, unless required by law.

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Contractual necessity: We collect and process your personal data to fulfil our agreement with you to provide the course.
• Legitimate interests: We may process your data to improve our services, operate the website, or communicate with you about relevant updates, promotions, or feedback.
• Consent: Where applicable, we will ask for your consent before using your data for marketing purposes. You may withdraw consent at any time.

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service providers: We may share your personal information with trusted third-party service providers who help us operate the website, process payments, or provide customer support. These third parties are required to maintain the confidentiality of your information and use it only for the services they provide to us.

• Legal obligations: We may disclose your personal information if required by law or to protect our legal rights, comply with legal obligations, or enforce our terms and conditions.

5. Payment Processing

Payments are processed securely via third-party payment providers. We do not store your payment details (e.g., credit card numbers). When payment is due after the course, you will be directed to a secure payment gateway to complete the transaction.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations. For example:

• Personal data collected during course registration will be kept for the duration of your participation in the course and for a reasonable period afterward to manage any follow-up inquiries or payments.
• Information used for marketing communications will be retained until you opt out or unsubscribe.

7. Your Rights

You have certain rights regarding your personal information, including:

• Access: You may request access to the personal data we hold about you.
• Correction: You may request that we correct or update any inaccurate or incomplete data.
• Deletion: You may request that we delete your personal information, subject to any legal obligations we may have to retain certain data.
• Objection: You may object to the processing of your data for certain purposes, such as direct marketing.
• Withdrawal of consent: If you have provided consent for us to process your data, you may withdraw your consent at any time.

To exercise these rights, please contact us using the details provided in the “Contact Us” section below.

8. Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure. These measures include encryption, secure servers, and other safeguards to ensure the security of your data.

However, no data transmission over the internet or storage system is guaranteed to be completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

9. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and improve our services. Cookies are small text files stored on your device that allow us to recognize you on future visits.

You can choose to disable cookies in your browser settings, but this may affect your ability to use certain features of our website.

For more information, please see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.

11. International Data Transfers

As we provide courses to individuals worldwide, your personal data may be transferred to, and processed in, countries outside the European Economic Area (EEA). In such cases, we will ensure that appropriate safeguards are in place to protect your personal data, such as standard contractual clauses or other legally compliant mechanisms.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date at the top of the policy will be updated. We encourage you to review this page periodically to stay informed about how we are protecting your information.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

CINGLISH
Email: admin@cinglish.co.uk
Website: www.cinglish.co.uk

By using our website and registering for courses, you acknowledge that you have read, understood, and agreed to this Privacy Policy.